Journal of Emerging Technologies and Business Management


Bus Rapid Transit System (BRTS) is a new method of public transportation focuses on stakeholder satisfaction with low-cost urban mobiligt. The new transport system not only represents the modes of modern transportation but also provides related infrastructures in terms of dedicated corridors, bus stops, ofl’ board ticketing system. All of these are to provide adequate facilities to users to maximize social value. It is in this line the present case tries to measure the net social impact of the introduction of Bus Rapid Transit System (BR TS) in Bhopal by comparing the social benefits and costs. The subtle impacts of the introduction of new transportation system are estimated with monetary values. ln view of estimating the net social efict of BR TS system, four social benefits and three social costs are identified separately. The benefits are related to reduction in number of accidents, saving in travel time. reduction infidel consumption and change in the air quality. The costs include reduced income from residual modes, loss o_/assets like land, livelihood and finally the inconvenience for the commuters during construction phase. The case can be used /or discussion from social cost and benefit point of view. The case is more appropriate for subjects like environment valuation, social impact analysis and corporate social responsibility. The social cost and benefit model suggested in the case is more useful for decision makers for commissioning any social project.