Volume 2, Number 1 (2011)
Creating Customer Delight @ POS in Pantaloon Retail Store
Tanmoy De, Amrita Majumdar, and Jayanarayan Puja Panda
Boosting Market Share of DTH in North Bengal: A Case Study of Global Sky Limited
Srabanti Mukherjee and Archana Sharma
Air Indias Productivity Linked Incentive (PLI): Was it Meant to be an Incentive at all.
Pratyush Banerjee and Ritu Gupta